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Customers Like the Easy Button: Use it to Increase Sales
It’s probably not news to you that, while customers like having new cars, many dislike the dealership experience. And, that dislike often immediately begins from the first moment they arrive…
Dealer NewsThe Three Buckets of Service Customers
Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to them.
Dealer NewsAsk Jim: A Service Focused Q&A
“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed services, on the pressing topics and issues within the fixed operations world. …
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