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3 Keys to Developing Employees on the Phone (Part 1)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff to handle the phones properly in part 1 of this 3 part…
Dealer NewsDon’t Let Technology Make Your Customers Run for the Hills!
Communication is vital to business, that’s a given. In retail, businesses must be responsive, provide a great customer experience and stand by their products or services. But what happens when…
Dealer NewsYour Secret Weapon to Increasing Sales? Reading
Almost every dealership has some degree of training, from the manager telling the salesperson, “Here’s how to do a foursquare, now go get an up,” to a more structured and…
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