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Efficiency, Digital Tools, and AI Drive Car Buyer Satisfaction to Record Highs, Cox Automotive Study Finds
Despite persistent affordability concerns and external pressures like tariffs, overall satisfaction with the car buying process has reached an all-time high, driven by increased efficiency, greater use of digital tools,…
Dealer NewsThe Hidden Readiness Risks Inside Many Dealerships
Most dealerships look stable until they are tested. A leadership change, a key executive departure, a family decision, or a manufacturer shift can expose gaps that stayed hidden during steady…
LeadershipVendor 20 Group Officially Launches to Help Foster Automotive Collaboration
After nearly two years growth behind the scenes, the Vendor 20 Group (V20) is making its official industry debut. Founded by industry veterans Brent Williams, Dave Spannhake, and David Kain,…
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