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Are You Following Up?
Harvard Business Review reported that the number one complaint among customers is the absence of follow-up. As a result, 65% of customers are likely to speak poorly of a company…
Dealer NewsIs Your Customer Data Safe?
Consumer data privacy concerns are constantly in the news. Growing pressure on lawmakers to do something has resulted in a wave of new consumer privacy legislation being passed in many…
Dealer NewsHow Should a Dealer Expect Their DMS Conversion to Go
DealerBuilt CEO Mike Trasatti explains how dealers should expect a DMS conversion to go in this video blog.
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