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Want a 5-star CSI Rating? Demanding It Doesn’t Work. Earning It Does.
When my friend, Erica* took her vehicle to the dealer recently, the needed repairs were performed quickly and competently. Yet, when the CSI survey came, she rated her overall experience…
Dealer NewsThe Great Race Against Time!
In today’s society, time is a precious commodity. So much so that consumers make their buying decisions based on how long it takes to complete the transaction. If you had…
Dealer NewsKelley Blue Book Names 10 Coolest cars Under $20,000 for 2019
IRVINE, Calif., May 15, 2019 — While the average new car on the road today costs nearly $37,000, there are still plenty of vehicle options available at a more affordable…
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