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Every Month Should Be a Record

While I was on a conference call with a dealer-client the other day, the Dealer Principal commented on…

Dealer News September 1

Moving from the Physical to the Virtual Sales Space

In April, I attended the 8th Digital Dealer Conference and Exposition in Orlando. It’s a strong conference that’s…

Event News September 1

So, You Can’t Find Technicians?

I was making a 20 group presentation not long ago and someone said to me, “We need technicians…

Dealer News September 1

Lessons Learned from the GM and Chrysler Arbitrations

Bass Sox Mercer (our law firm) handled arbitration filings for 74 GM and Chrysler dealers seeking reinstatement of…

Dealer News September 1

Smart Advertising for the Political Season

Are you as amazed as I am that the year is almost over? The good news is you…

Dealer News September 1

Dangers of Failing to Check Warranty Notes

Dealers need to be wary of “warranty repair shoppers.” Sometimes, for various reasons, a car owner has decided…

Dealer News September 1

New Year-end Federal Requirements

I admit that I watch too much sports. My time could probably be better spent with constructive activity,…

Sales and Finance September 1

Kevin Frye, E-commerce Director, Jeff Wyler Automotive Family

The Jeff Wyler Automotive Family, one of the top 50 dealer groups, has been a mainstay in the…

Dealer News September 1

Brian Benstock, Paragon Honda and Acura

Paragon Honda and Acura in New York is a great family success story, says Vice President and Partner…

Dealer News September 1