The customer walking into your store this week may already know the repair estimate, the market price, and what a fair deal looks like, because they asked ChatGPT before they got out of the car. The information that used to live behind the desk now l

Automotive affordability is reshaping purchase decisions globally: 32% of consumers plan to delay their next vehicle purchase due to financial constraints, while 50% plan to budget under $40,000 — a direct challenge to an industry where the average

“My Dad won’t let go,” “My kid is not pushing me out,” “My father disrupts everything I’m trying to do,” “This is my auto dealership, and I make the final decisions,” “I don’t want to run things, but I do want to know what’s

Increased stake from auto tech's preeminent venture fund comes six months after initial investment, following new OEM partnerships and launch of next-generation AI technology

As I type this, I know that if I switch on any screen, there’s one major world sport tournament dominating the collective attention of consumers across the globe. The World Cup. This got me thinking: major live sporting events are back in full swin

ATLANTA, July 14, 2026 – New-vehicle prices increased modestly in June, according to data released today by Kelley Blue Book, a Cox Automotive brand. The average transaction price (ATP) for a new vehicle purchased in June increased less than 1

With years of sales and service records, email lists, campaign history, email engagement, and thousands of customer profiles, it’s easy to believe you have a complete picture of your customers. But many dealership databases have duplicate profiles,

Something significant has shifted in the automotive retail landscape, and it is showing up in the F&I office every day. American consumers are holding their vehicles longer than ever before. Not because they want to, but because they have to. Ele

Key Takeaways:  New car prices reached $50,900 in spring 2026 — a 3.3% increase since December — widening the new-to-used price gap to $21,000 and driving buyers firmly into the used market. Used hybrid sales are up 34% year-to-date in 2026, wit