One dealership houses a number of separate environments, not a single building with one uniform risk level. The showroom floor, the business office, the service and repair bays, the parts department, the detail area, the EV charging equipment, and th

AI is quickly becoming one of the most talked-about technologies in automotive retail, but not everyone is convinced it belongs in the car-buying process. Many customers worry that AI will simply become another version of the pushy salesperson: a too

A pay stub or proof of residence has typically functioned as a reliable check on who a borrower was and what they earned. That assumption is breaking down as Generative AI tools now make it just as easy, and often faster, to fabricate an income state

ATLANTA, Nov. 10, 2026 – The average price paid for a new vehicle in the U.S. reached a record $51,109 in October, according to an analysis by Kelley Blue Book, a Cox Automotive brand. The October average transaction price, or ATP, increased 1.3% f

Website behavior can show a past customer is shopping again months before a lease matures or a lead form arrives.

Key Takeaways:  97.1% of dealership websites fail Google Core Web Vitals on mobile or desktop, a failure rate that is costing dealerships $30 of every $100 spent on digital advertising. Mobile interactivity failures affect 88% of dealer sites, with

I can book a flight to Tokyo in about 90 seconds without talking to a single person. I can book a same-day haircut in three taps and get a text confirming the time. But if I want to test-drive a new SUV this weekend, there’s still a good chance

The internet, online shopping habits, and the COVID era have changed the way people make purchase decisions. Buyers are now used to doing their own research and moving through the buying journey on their own terms whenever possible. And when it comes

A shopper asks an AI assistant for “the best Toyota dealer in [City].” Before that shopper visits a dealer website, opens a vehicle detail page or submits a lead, the system can return a short list and explain why those stores made it. Th