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Modeling Service Profit Might Be What You Need – Part 2
Last month we began modeling service profit makers – the fundamental key elements, which drive the bottom line…
Dealer News May 23
Can Dealerships Survive the Millennial Generation?
The Millennial Generation loves itself. Its members have bad manners, contempt for authority, no respect for older people,…
Dealer News May 23
The Truth Behind EMV Chip Cards and Your Dealership
EMV, the acronym for Europay, MasterCard and Visa, is the process of embedding payment cards with microchips to…
Press Releases May 23
Every Car Dealership NEEDS the RIGHT CRM/ILM
It’s 2016 and never has the used car industry faced so much disruption! Over $450 million in venture…
Event News May 23
Don’t Lead a Horse to Water: Soliciting Online Reviews without Fear
Consumers are going on the Internet and browsing reviews of your dealership in ever increasing numbers in order…
Event News May 23
10 Questions to Ask When Hiring a Social Media Manager
At some point in time in your dealership's growth (and maybe that's now), it's likely you'll recognize the…
Marketing May 23
ADESA Announces Management Promotions at Two Auction
Jay Hinchman, previously general manager at ADESA Las Vegas, and Geoff Parker, previously general manager at ADESA Cincinnati/Dayton,…
Dealer News May 23
5 Top Tactics to Build Stellar Customer Experience Prior to Sale
When does Customer Experience actually begin? Certainly, it’s in full force during the purchase transaction, but what many…
Marketing May 23
Collaboration Tools Will Transform the Customer Experience
In the last few years, technologies like social media, texting and mobile apps have transformed the way dealerships…
Dealer News May 23
