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News Archives – Car Dealer MagazineInsights
Speed Up the Service Process Through Technology
Director of Professional Services Stephen Coambes shares how technology can speed up the process for customers providing a…
Dealer News November 6
Affinitiv CEO Scot Eisenfelder Challenges Auto Dealers that Service Absorption is a Dangerous Number
Auto dealers would be better served if outdated metric was retired and replaced with a focus on service…
Dealer News November 6
What’s your SMS strategy?
Have you considered utilizing a mobile SMS campaign? Companies like Warby Parker and Chipotle have developed SMS marketing…
Dealer News November 3
BLACK BOOK USED VEHICLE RETENTION INDEX CLIMBS FOR SECOND-STRAIGHT MONTH ENTERING FINAL STRETCH OF 2017
LAWRENCEVILLE, GA (November 3, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used…
Dealer News November 3
Freebie Friday: Customer Experiences Drive Referrals
The biggest source of leads or lost business might be right under your nose. In this Freebie Friday…
Dealer News November 3
How to Spot a Process Breakdown
Have you ever suspected that a process is broken, but you’re not sure what to fix? Every dealer…
Dealer News November 3
Only 5 ½ Cents-Per-Mile to Maintain a $50,000 Machine! Wow!
People who can afford to own a car can afford to maintain a car! This is a simple,…
Dealer News November 3
That’llBee $128 Forda Tech Ta Lookatit – Ouchie
So just this week I’m conducting a customer service manager workshop for my good-sized Chevy client, and I…
Dealer News November 3
Top Three Information Technology (IT) Recommendations for Stability and Increased Productivity at Your Dealership
Most dealers view IT as merely an expense, a cost of doing business, rather than what it truly…
Dealer News November 3
