Digital Dealer
2026: When Your Next Customer Is an Algorithm (And Why That’s an Opportunity)
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The Pain Will Soon Begin
One of the graphic pictures in one of the presentations I recently gave is a picture of a…
Dealer News June 1Fixing Fixed Absorption Finally — Say this 10 times real fast
Calculating fixed absorption is one of the most important business-strength measurements a serious dealership investor can make. In…
Dealer News May 24Stop Using a Butter Knife in a Gun Fight
I have been thrashing The Garage drum (check out www.NetProfitTraining.com) for a number of columns now. We and…
Dealer News April 16
Corina Diehl, Diehl Auto Group
Corina Diehl has been a dealer for three years, owner of the Diehl Auto Group in Butler, PA,…
Dealer News April 10Convert Used Car Buyers into Lifetime Service Customers
Less than 10% of used car buyers return to the dealership for customer-pay service work. But don’t take…
Dealer News April 10Where’s the Trust?
I had the pleasure of speaking at the AutoTeam America CFO Forum on Friday afternoon before the official…
Dealer News April 10Take Video Off the ‘To Do’ List
For many dealers the message is becoming clear that it’s time to get video off the “to do”…
Event News April 10Selling Cars in the Post-Control World
The battle is over. The customer now controls the car-buying process, and it is up to the dealer…
Event News April 10Traits of a Strong Compliance Officer
I apologize up front if what I am about to write offends you. I am not a fan…
Dealer News April 1
