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Repair Shop Case Study: Bizarre Voltage Drops & Battery Bypasses
According to Search Auto Parts, a battery issue is not always a battery issue. Take a closer look…
Sales and Finance March 18
Competitive Service: Retail Tips for the Used and Service Departments
NCMi reports on intel gathered at the service department’s retail department. Evaluations from a dealer retail professional on…
Dealer News March 18
International Car Dealing, and Smart Business Goals for Automakers and Dealers
AutoNews takes a look at the ever-rising trend of marketing to Spanish-speakers in America as the overall Hispanic…
Dealer News March 18
2013 U.S. Customer Service Index (CSI) Study
Now Presenting the J.D. Power CSI Study; General Motors comes up on top in service quality. GM Dealerships…
Dealer News March 18
Hot Recall: 2013 Dodge Challenger ICE an External Combustion Hazard
Chrysler Group has issued a recall for an issue in the wiring harness in V6 Dodge Challengers. Nearly…
Dealer News March 18
Customer Satisfaction, a Serviceman’s Bread & Butter
New from Bestmark News, Pep Boys is preparing a program to expand repair survey and customer satisfaction experience.…
Sales and Finance March 18
NHTSA Recall List: Ford, Subaru, Nissan Defects Include Lock Mechanism, Airbag Failures
The latest recall list from NHTSA includes models from Ford, Subaru, Nissan, Daimler, Starcraft, Jayco, and Terex. See…
Dealer News March 18
Electrical Power and Safety in the Repair Shop
According to Automotive Digest, electrical power hazards and risk management are critical to having a functional repair shop.…
Sales and Finance March 14
Class Action Waivers for Car-Buyers Still Under Review
From Automotive News, more on the class-action lawsuit waivers currently being disputed in the Supreme Court. Arbitration laws,…
Leadership March 14
