Great technology alone only delivers BAD service FASTER! Learn how GOOD processes with the RIGHT people trained well, SELL! Your personality is the biggest determining factor (or detriment!) to your success…

This presentation will condense 15 years of research, hundreds of dealership engagements, and our proven experience with driving dealerships to convert prospects into customers. We will explain the relationship between personality, process and skills – to convert more of your leads into sales. Learn which personality traits are most likely to succeed (by nature or training) so your dealership sets more appointments, improves show ratios, and realizes greater sales from your Internet, Phone and Showroom leads. Participants will be offered the chance to take a private, self-scored survey to identify their personality traits and will leave with actionable feedback in order to produce measurable results.

Our commitment to you – in this session, we will help you:

• Implement best-in-class processes to convert Internet & phone leads into showroom appointments

• Learn which personality types excel in setting appointments from Internet & phone leads

• Discover how to differentiate these personality traits within your dealership

• Take an instant-results, confidential survey, as to YOUR behavioral style & traits

• Predict and produce your “most likely to succeed” leads management approach

Learn How GOOD Processes with the RIGHT People Trained Well, Sell and more at the 100+ sessions, workshops and case studies at the 18th Digital Dealer Conference & Exposition from April 21-23 in Tampa, FL!