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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Dealer OPS & Leadership

Joe Orr, General Manager, Dick Hanna Honda

Joe Orr, General Manager, Dick Hanna Honda

With more than 20 years in the dealership business, Joe Orr, of Dick Hannah Honda, is redefining the role of general manager in the 21st century. He’s a freak about the numbers and holds his vendors accountable. He knows where the traffic is coming from but he’s also...

Shawn Esfahani, Eastern Shote Toyota

Shawn Esfahani, Eastern Shote Toyota

Shawn Esfahani is the model dealer for the 21st century. Everything about his business – from the $22 million facility– to the business processes he’s instilled – scream customer first.  It’s something every dealer and manufacturer gives lip service to, but Esfahani,...

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