Dealer OPS & Leadership
Toyota Reports Net Revenues Down 29.4%
Toyota City, Japan —Toyota Motor Corporation (TMC) this week announced financial results for the first quarter ended June 30, 2011. On a consolidated basis, net revenues for the first quarter totaled 3,441.0 billion yen, a decrease of 29.4 percent compared to the same...
Ford Drops Price of SYNC by $100
DEARBORN, Mich. -- Ford initiates new pricing strategy for SYNC®, making the hands-free, voice-activated connectivity system more affordable for customers; dropping option price to $295 makes SYNC the most capable and most affordable system on the market ...
Interview with Danny Jackson, Walter Jackson Chevrolet
In late April, a massive F4 force tornado slammed through Alabama and western Georgia, costing lives and billions of dollars in damage. Most national news coverage of this storm’s wrath has focused on its impact on the citizenry, yet untold businesses and their...
Interview with Bob Glasser, Internet Manager & Dino Flora, Support Services Manager, JM Lexus
What truly distinguishes JM Lexus? The nine-hole putting green for customers on the rooftop of the service center? The fact that JM Lexus is the largest volume Lexus dealer in the world, and has been since 1992? That its parent company, JM Family Enterprises,...
J.D. Power and Associates: July New-Vehicle Retail Sales Expected to be Slower than start of year
WESTLAKE VILLAGE, Calif. -- New-vehicle retail sales in July, which got off to strong start over the Independence Day weekend, have again slowed during the second half of the month—a pattern also seen in June 2011—according to J.D. Power and Associates, which gathers...
Building a Long-term Customer Relationship Utilizing the Fundamentals, Part 1
Creating a long-term relationship with each new and used vehicle buyer can be accomplished by utilizing inexpensive fundamentals! Current selling and servicing practices lead customers to believe that any service operation can be used. If there is a more convenient...
MPi Releases EDGE Mobile for Service Advisors, Helps Auto Dealer Service Departments Maximize Customer Upsell and Profitability
Las Vegas, NV, MPi the leading provider of vehicle inspection tools, processes, and consulting for auto dealer service departments, today announced the release of EDGE Mobile for Service Advisors. EDGE Mobile is an effective sales tool developed for auto dealership...
OPENLANE to Offer Free 30-Day Buy-Back Guarantee Plus During Month of August
REDWOOD CITY, Calif. – OPENLANE, Inc., a leading online auction company in North America for automotive dealers to buy and sell wholesale vehicles, today announced a free 30-day Buy-Back Guarantee Plus on qualifying purchases to dealers on its U.S. Open Auction...
Cars.com Enhances Mobile Website With Carfax
CHICAGO -- Cars.com today announced the addition of Carfax Vehicle History Reports to the site's mobile platform. Shoppers who visit http://m.cars.com can view free Carfax Reports purchased by subscribing dealers with a simple screen tap. With even more valuable...
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