Dealer OPS & Leadership
Ove.com Helps Independent Partners Drive Double-Digit Growth in 2011
ATLANTA – In 2011, independent auction partners turned to OVE.com – the industry’s leading 24/7 Bid or Buy Now wholesale vehicle marketplace – to grow their total sales nearly 25 percent, with dealer sales alone rising nearly 110 percent. These results demonstrate...
AiM to Provide Vehicle Inspection Expertise, Information to Auto Financial Group and its Customers
LONG BEACH, Calif. -- Alliance Inspection Management (AiM) the nation’s leading provider of vehicle inspection services, has reached an agreement with Auto Financial Group (AFG) of Houston, Texas, to provide end-of-term and used vehicle condition reports to aid AFG’s...
Nissan, Subaru and Honda Issue Air Bag Recall
According to the National Highway Traffic Safety Highway Nissan North America, Subaru of America and American Honda Motor Co. are recalling 2012 model year vehicles to fix problems with the side curtain air bags. NHTSA’s website said the air bags may not deploy in the...
PartsChannel, Inc. Receives NSF International Certification for Auto Parts Distribution
LOS ANGELES -- PartsChannel, Inc. announced the company has received certification under NSF International's Automotive Collision Parts Distribution Program. The certification recognizes the company's effective record and inventory systems to track orders and parts...
Auto Point and TimeHighway.com Team Up to Offer 24-7 Online Service Scheduling
Carlsbad, CA. - To give service customers the ability to schedule an appointment 24 hours a day, 7 days a week from their computers or mobile devices, Auto Point, Inc., a pioneer in comprehensive customer relationship management solutions for auto dealers, is...
Auto Industry Outperforms Other Industries in Providing Customer Service
St. Louis – Contrary to the negative perceptions often associated with automotive dealerships, a recent Maritz Research CEBenchmarks™ study revealed the auto industry outperforms several other industries, including retail and wireless services, when it comes to...
96% of Auto Repair Shops Recycle Scrap Metal
BETHESDA, Md. -- Auto repair shops are playing a key role in protecting the environment with 96 percent reporting they recycle the scrap metal from automotive components, according to a study done by the Automotive Aftermarket Industry Association (AAIA). Shops are...
Dealership Creatively Cuts Lighting Use/Costs
Camelback Toyota focuses on innovative lighting control system to highlight new facility. Auto dealerships, like most high profile retail businesses today, are fighting an uncertain economy and pulling out all the stops to service existing customers and attract...
Salvaged vehicles on your lot – can you spot them?
If you can’t spot them or don’t know they’re there, your business may be in jeopardy. You, the dealer, are viewed as the “expert” in the retail automotive field and are held to the highest standard in your dealings with the public. Whenever you buy, sell or repair...
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