Sales & Variable OPS
5 Ways Dealerships Are Turning Phone Conversations into Revenue in 2026
Dealerships spend heavily to generate calls, marketing dollars, SEO, paid search, reputation management, all aimed at getting the phone to ring. Far less attention goes to what happens once it does. A look at large-scale call data from CallRevu's ongoing research into...
Wolters Kluwer Launches a New Generation of Vehicle Financing Documents for the Indirect Lending Market
Solution powers intuitive and compliant vehicle financing documents to US automotive dealerships
The F&I Opportunity Dealers May Be Overlooking: Consistency, Not More Products
For years, F&I performance has focused on which products dealerships offer and what customers are buying. But recent survey research suggests the bigger issue may be how consistently those products are presented to the customer. A July 2026 survey from AutoPayPlus...
Stop Paying for Sales You Already Won: Why Automotive Advertisers Need Incrementality Testing
Auto buyers pay closer attention to advertising than most marketers assume. In the 2026 Urban Science Harris Poll Study*, 93% of U.S. auto buyers reported noticing car ads while browsing online and nearly half (46%) said these ads influence their eventual purchase...
Daily Dealer Live Detroit: The Biggest Issues Facing Dealers in 2026
Key Takeaways: FTC Pricing Enforcement Is Here: KPA's Adam Crowell warns dealers to fold doc fees and every non-government fee into advertised prices across their website and digital retailing platforms, because mismatched pricing is now triggering FTC...
Why Dealership Service Departments Are Leaving Millions in Revenue on the Table
Service departments and F&I offices are both critical parts of a dealership’s ability to retain customers and generate revenue throughout the ownership lifecycle. Yet while F&I has spent recent years refining how it trains, incentivizes, and measures its...
The Missing Metric in Used Car Dealerships: Why Vehicle-to-Market Time Deserves More Attention
Ask a dealer about what slows down their used-car operations, and there's one thing that stands out: everyone knows how long a vehicle sits in inventory, but far fewer can explain how much time passes before that vehicle is actually ready for a customer to buy. That...
Digital Dealer 2026 in Review
Digital Dealer Conference & Expo 2026 is officially in the books! Thank you all for attending another great year full of rising industry voices, innovative solutions and impactful dealer strategies! We can't wait to learn all the way attendees use what they...
More Due Dates, More Missed Payments: What the Fed Found in BHPH Lending
Approximately 14% of subprime Buy Here Pay Here (BHPH) loan balances are on weekly or biweekly repayment schedules, according to the Federal Reserve, which found those schedules “create more opportunities to miss a payment.” For BHPH dealers, that makes the payment...
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