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Conference & Expo: October 14 -15, 2025
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

AI is Revolutionizing Automotive Service Scheduling

AI is Revolutionizing Automotive Service Scheduling

A recent study by Pied Piper has revealed that artificial intelligence is rapidly transforming the way automotive dealerships handle service calls, often outperforming human associates in key areas. The 2025 Service Telephone Effectiveness (STE) Study, which analyzed...

Car Buyer Satisfaction Has Plummeted: CDK Global

Car Buyer Satisfaction Has Plummeted: CDK Global

A new report from CDK Global has revealed a sharp decline in car buyer satisfaction, marking one of the lowest points in recent history. According to CDK data, a combination of inventory shortages, higher vehicle prices, and lengthier buying processes has left...

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