Auto Retail News

I recently attended the Digital Dealer 18 convention in Tampa. Digital Dealer continues to evolve and gain significance with dealers, vendors and representatives from the brands each year. I have attended every convention starting with Digital Dealer

A few years ago I was scuba diving in Bimini with a couple of buddies when we discovered a 45 foot long tunnel made of coral at 60 foot depth. The three of us gathered around the entrance, which was about four feet in diameter, pondering if we should

A quick way to lose credibility is with a leadership style that says “don’t do as I do, do as I say.” If you’ve ever wondered why your people haven’t bought into you like you think they should, or how to earn even greater buy-in I suggest t

In spite of family dynamic issues, ABC Auto, a second generation multi franchise dealership group was “successful.” Dad, our original client from 35 years ago, was quite the dynamo. He had been a very successful domestic dealer in a prosperous co

EAU CLAIRE, Wis. (WEAU) — A local auto body shop is giving women the tools they need to take charge of their cars and their safety. Trubilt Collision Center opened its shop Tuesday to women in the community to teach them car safety. The center

Life in the retail automotive industry is taxing. Managers and employees work long hours and, in many cases, are with their co-workers more than they are with their families. Miscommunications, tension or arguments can detract from the efficiency of

If fingers point to the top, the lack of focus on fixed operations is a burden shared between both dealer/principals and manufacturers. The amount of effort directed at parts and service from either party is underwhelming compared to that of new vehi

It’s the Daytona 500 of vehicle manufacturing: the race to bring connected cars, light trucks, and SUVs to market. Unprecedented safety, driver assistance, and infotainment features promise to revolutionize the driving experience. Still, few indust

You know what they look like and where they are. They’re the service interval reminders, and they come in the form of a tiny piece of plastic that clings to the upper driver’s-side corner of every windshield. Your service advisors take the time t