Auto Retail News

Jeff Running is the E-Commerce Director of Fremont Motor Company, an 11-store group based in Lander, Wyoming. 5 years ago, Jeff decided to ask every customer a set of 8 survey

J.D. Power found significant disparity in satisfaction levels when examining customers’ choices of their dealer. Among customers choosing their dealer based on getting a good deal,

But that’s changed. Car consumers today go to fewer websites, and instead rely more on search-engine marketing as an express lane on their car-buying journey.

ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced changes to its auction management teams at ADESA Houston, ADESA Memphis, ADESA Seattle

BI Intelligence, Business Insider's premium research service, expects 94 million connected cars to ship in 2021, and for 82% of all cars shipped in that year to be connected. This

A few years ago, I was at a backyard barbeque when someone asked me what I do for a living. I jokingly responded, “I sit in a chair while people lie to me.” See, as a human resources professional

Dealers spend a lot of money on facilities, service and sales training and inventorying cars and trucks. Those are costs manufacturers would have to carry on their books if they insist

This is a communication and collaboration network tool that aims to make work just as addictive as social media. The belief is that employees will be engaged when using the product.

Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a paycheck. Sales managers do so while also having to manage the sales team