Auto Retail News

A new study from Cox Automotive shows the car buying experience has significantly improved over the past decade, with shopper satisfaction rising eight percentage points from 60 percent in 2016 to 68 percent in 2025, driven largely by the evolution o

Thousands already enrolled in training designed to upskill and certify automotive retail professionals

A payment calculator seems like it is technology offered and used by everyone today. Plug in a few numbers and out pops a monthly payment. Simple, right? Unfortunately, this illusion of simplicity is costing auto lenders and dealers significantly. Wh

You’re spending money to drive leads, but what happens when they call? Too often, dealership growth is stalled not by major breakdowns, but by small, consistent issues on the phone. In this session, we’ll reveal five phone trends silently eroding

A new survey, conducted by Botdoc, of more than 2,500 car shoppers across the United States has exposed room for improvement in the automotive retail experience. Customers are expressing frustration about lengthy transaction times and serious concern

Winners of the Automotive Amplifiers Contest were also chosen at the two-day event in Dallas

In what could be described as today’s “AI-urgent” environment, it can be daunting for dealers to know exactly how AI and related tools might help your business. This article offers perspective on how AI and the predictive data it provides deale

In today’s digital world, car shoppers don’t just walk onto the lot—they scroll through it first. According to Cox Automotive, video is the most powerful tool shaping their journey. But not all platforms speak the same language. Each one attrac

Dealer profitability continued its recovery in the second quarter of 2025, bolstered by new-vehicle sales, higher-margin business segments, and a resurgence of mergers and acquisitions (M&A), according to the Presidio Q2 2025 Quarterly Report. Th