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Interview with Danny Jackson, Walter Jackson Chevrolet
In late April, a massive F4 force tornado slammed through Alabama and western Georgia, costing lives and billions of dollars in damage. Most national news coverage of this storm’s wrath has focused on its impact on the citizenry, yet untold busines
Aug 2, 2011
Interview with Bob Glasser, Internet Manager & Dino Flora, Support Services Manager, JM Lexus
What truly distinguishes JM Lexus? The nine-hole putting green for customers on the rooftop of the service center? The fact that JM Lexus is the largest volume Lexus dealer in the world, and has been since 1992? That its parent company, JM Fami
Aug 2, 2011
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J.D. Power and Associates: July New-Vehicle Retail Sales Expected to be Slower than start of year
WESTLAKE VILLAGE, Calif. — New-vehicle retail sales in July, which got off to strong start over the Independence Day weekend, have again slowed during the second half of the month—a pattern also seen in June 2011—according to J.D. Power
Aug 2, 2011
Building a Long-term Customer Relationship Utilizing the Fundamentals, Part 1
Creating a long-term relationship with each new and used vehicle buyer can be accomplished by utilizing inexpensive fundamentals! Current selling and servicing practices lead customers to believe that any service operation can be used. If there is a
Aug 1, 2011
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MPi Releases EDGE Mobile for Service Advisors, Helps Auto Dealer Service Departments Maximize Customer Upsell and Profitability
Las Vegas, NV, MPi the leading provider of vehicle inspection tools, processes, and consulting for auto dealer service departments, today announced the release of EDGE Mobile for Service Advisors. EDGE Mobile is an effective sales tool developed fo
Aug 1, 2011
OPENLANE to Offer Free 30-Day Buy-Back Guarantee Plus During Month of August
REDWOOD CITY, Calif. – OPENLANE, Inc., a leading online auction company in North America for automotive dealers to buy and sell wholesale vehicles, today announced a free 30-day Buy-Back Guarantee Plus on qualifying purchases to dealers on its U.S
Aug 1, 2011
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Cars.com Enhances Mobile Website With Carfax
CHICAGO — Cars.com today announced the addition of Carfax Vehicle History Reports to the site’s mobile platform. Shoppers who visit http://m.cars.com can view free Carfax Reports purchased by subscribing dealers with a simple screen tap
Aug 1, 2011
Vendor Profile: Contact At Once! Provides Instant Engagement…Everywhere Car Shoppers Browse
Not Just Dealer Chat Contact At Once! Provides Instant Engagement … Everywhere Car Shoppers Browse When visitors to Kuni BMW’s website began clicking on the dealership’s chat invites in 2010, many shoppers were surprised at what they found. The
Aug 1, 2011
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Chevrolet Harnesses Sun to Power Volts and Dealerships
DETROIT — Chevrolet is harnessing the power of the sun to install solar-powered electric charging stations for its Volts at dealerships in North America. The Green Zone initiative will generate electricity equivalent to 12 full vehicle c
Aug 1, 2011