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Customer Satisfaction with Dealer Service Facilities Outpaces Satisfaction With Independent Service Centers
WESTLAKE VILLAGE, Calif. — Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 20
Mar 19, 2012
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Reahard & Associates Inc. Manager Explains How To Sell Service Contracts on the Service Drive
Rick McCormick, national account development manager of Reahard & Associates Inc., is sharing his expertise with automotive dealers and managers on how to consistently and ‘intentionally’ enable the service drive customer to see their need
Mar 19, 2012
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Infiniti Launches National Certified Collision Repair Network
FRANKLIN, Tenn. — Infiniti today launched a new nationwide Infiniti Certified Collision Repair Network, a dynamic, comprehensive program designed to recognize and distinguish body shops that meet or exceed standards for repair work, training,
Mar 19, 2012
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Faulty Rear Seat Belts Prompt Two Vehicle Recalls
Problems with the rear vehicle seat belts have prompted two separate recalls from Subaru and Hyundai. According to The National Highway Traffic Safety Administration, Subaru of America, Inc. is recalling 275,000 2009-2012 Forester vehicles to fix a p
Mar 19, 2012
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Mopar® Extends Title Sponsorship of Mopar Mile-High NHRA Nationals
Auburn Hills, Mich. — Mopar® announced this week an extension of its sponsorship of the Mopar Mile-High NHRA Nationals, the longest continuous running title sponsorship in the NHRA. “We are proud to reaffirm our long and historic partnership wit
Mar 19, 2012
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President of AutoMotionTV Shares How To Create Long-Term Relationship Channels with Customers
Ben Anderson, president of AutoMotionTV, is sharing his expertise with automotive dealers and managers on how to use mobile to capture, convert, and retain customers on the go. With mobile traffic on the rise, more and more dealers are evaluating t
Mar 19, 2012
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eLead1 Director and Tier 10 Marketing and Advertising Agency COO Reveal a Targeted Marketing Program That Improves Fixed Operations Bottom Line and Increases Car Sales
Anthony Monteiro, director of consulting services for eLEAD1 and Darren VanCleave, chief operating officer – Tier 10 Marketing and Advertising Agency, are sharing their expertise with automotive dealers and managers on how to increase service reten
Mar 19, 2012
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NADA Used Car Guide: Wholesale Prices Increased By 3.2%
According to the NADA Official Used Car Guide Update for March 2012 new vehicle sales in February grew by 15.8% relative to last year and the month’s SAAR of 15M was the highest figure recorded in four years. Here are more updates from the March
Mar 16, 2012
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NADA Used Car Guide: Wholesale Prices Increased By 3.2%
According to the NADA Official Used Car Guide Update for March 2012 new vehicle sales in February grew by 15.8% relative to last year and the month’s SAAR of 15M was the highest figure recorded in four years. Here are more updates from the March is
Mar 16, 2012