Conversica announced the introduction of its new AI Agents powered by AnswersIQ for Auto, its proprietary product solution featuring auto inventory capabilities.
A leading provider of Conversational AI solutions for enterprise revenue teams, Conversica’s new AI agents now support dealerships in the United States, Canada, and the UK with real-time data encompassing over 84,000 dealerships and OEM microsites and covering nearly 220 million unique auto VINs. The announcement is being made at the NADA Show 2025 being held in New Orleans.
Engineered specifically for the automotive industry, AI Agents for Auto enable access to live, up-to-the-minute inventory data for each dealership and provide prospective auto buyers with seamless, personalized car buying experiences.
Data Fueling AI
Regardless of a dealer’s merchandising platform, the company’s advanced content system fuels its AI agents with the knowledge necessary to enable real-time access to all vehicle information including vehicle descriptions, imagery, pricing, features/options, technical specifications, history, and VIN decoding with production data, engine details, and more, according to Jim Kaskade, CEO of Conversica.
“In the fast-paced market of car dealerships, Conversica’s AI Agents powered by AnswersIQ for Auto address complex customer inquiries, differentiating our offering with consistent and accurate answers that provide real-time inventory updates,” said Kaskade. “This instantly translates into the difference between securing a sale or losing it.”
Answers for Customers
Conversica officials notes that car buyers face frustration with the lack of instant communication from dealerships that fall short of providing accurate information, vehicle availability, car features, and financing options outside of business hours.
Their product now includes AI-powered real-time inventory access enabling customers to instantly see what vehicles are available and compare features at any time via email, chat, and SMS.
The AI products allows dealers to provide accurate answers to questions, eliminating the communication delays and gaps that car buyers traditionally experience; and sales teams can focus on prioritizing and converting engaged, informed customers into buyers. Conversica Agents will also attempt to match users with similar vehicles if the dealership does not have a specific make/model or feature/function.
Conversica Background
The compnay’s experience with GenAI over the last five years has been focused on serving the Fortune 500, and providing the most secure, brand-safe AI solutions across highly regulated industries, such as banking. In March 2020, Conversica launched its first GenAI solution, Answers, partnering with Google. Since then, the company has expanded relationships with industry leaders such as Meta and OpenAI to provide its fourth generation offering, now called AnswersIQ.
“This five-year development has now been specifically tailored for auto dealerships, demonstrating our dedication to helping customers address their most critical challenges that directly impact their revenue,” said Kaskade. “Adding AnswersIQ to over 50 out-of-the-box Agentic AI Workflows covering leading auto sales and service use-cases is a game-changer. Our auto clients do nothing to their existing AI campaigns. They just sit back and watch the customer experience improve by orders of magnitude.”
