Trending Auto Retail News
Fixed Ops Breakdown: What Parts Interest Consumers Most, Online and at the Dealership
Google provides a study on the automotive aftermarket. The following slideshow explains how internet search is affecting the Automotive Parts, Tires and Service industry and purchasing process. Increases in traffic include: 40% of referrals for Parts, Tires, Service...
Oil Change Service, Leading Driver of Service Traffic and Cross-Selling Opportunities
Search Auto Parts suggests dealers take advantage of the opportunity behind regular oil change service appointments. Experts and service departments can discover what services are best pushed when a customer visits the dealership for a tune-up. More information from...
In Hybrid Vehicle Service, Safety is Priority
Vehicle Service Pros provide a warning on proper tools and care when working on hybrid vehicles. When measuring voltage, service professionals should always use a DMM rated CATIII 1,000 V, with leads rated Cat III 1,000 V. Stress the importance of wearing rubber...
From the Execs: Keys to Beat the Independent Service Chains
Spare Thoughts blog asked 7 Executives from the Dealership Service Industry how to turn your majority share of the service industry into a convincing win with your customer base. Top suggestions for improving the OEM service department's appeal to customers include:...
Warning Light Error Means More Service for Late-Model GM Vehicles
According to AutoWeek, nearly 800,000 late model vehicles from GM are likely to need more frequent oil changes due to a worn-out balance chain. Warning lights in some Chevrolet Equinox, GMC Terrain, Buick LaCrosse and Buick Regal models need to be reprogrammed, and...
410,000 Miles: Time for an Upgrade?
How do unpopular, unappealing cars stay on the market for so long? The Truth About Cars provides a list of high mileage trade-ins from various dealers that include a range of surprisingly long-lived cars. Once hunk, now junk: view a 272,522 mile, 1996 VW Passat, and 8...
1967 GT500 Shelby “Eleanor” Up for Auction
Car Buzz features the latest hot American car up to auction for used industry aficionados: the 1967 GT500 Shelby Mustang dubbed "Eleanor" from the movie "Gone in 60 Seconds." This hot rod was modded by Chip Foose and Cinema Vehicle Services, comes with a specifically...
Auto-Finance Complaints Number 1,585 at CFPB
From Auto Finance News, consumers have registered 1,585 auto finance complaints this year to-date. Loan and leases were typically settled with reparations, and lender response has been largely under debate in the past year. This transparency helps fulfill the goal of...
Housing Recovery Contributes to March Auto Sales Boost
Daily Finance reviews the impact of the recovery of the housing market on the significant rise in automotive sales in the US in March. Since the housing sector's recovery, the broader economy has a chance to pick up; consumers loosen their wallets in response....
Down Payment Risks & Customer Relations for Finance Officers
Jamie LaReau explores the ethics behind accepting a large down-payment on a lease. The risk of totaling the car before the lease ends, and the capital reduction/depreciation value of the money put down initially, can create much hardship for car lease owners. This may...
Pre-Owned Department Streamlining with Category Management
Search Auto Parts explains the importance of implementing an organization plan for New and Used Departments. Promoting a salesperson to a Category Management position can help a dealer establish successes and failures in each department. Read the full story on Search...
AAIA Joins NASTF Board
SAINT JOHNS, Fla. - The Automotive Aftermarket Industry Association (AAIA) and the National Automotive Service Task Force (NASTF), are pleased to announce that Kathleen Schmatz, President and CEO of AAIA, has been elected by the NASTF Board of Directors to fill a...
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