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Conference & Expo: September 22-23, 2026
DealerPoint: April 5-7, 2027

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Trending Auto Retail News

Auto dealers urged to improve protection of buyer data

Auto dealers urged to improve protection of buyer data, from The Detroit News. As car-buying increasingly shifts to online research and purchasing, some industry groups are urging dealers to better protect customers' personal information — things like Social Security...

Love the Process for Stronger Closings

Love the Process for Stronger Closings, from Automotive Training Concepts. Brian Tracy, long known for straight-forward advice and savvy business techniques, has a classic video worth watching called 24 Techniques for Closing the Sale. (Watch it here.) Though the...

Welcome to the On Demand Society

Welcome to the On Demand Society, from The Blog of Glenn Pasch. I was listening to Brian Solis’s new podcast, Context Matters, and he mentioned the term “On Demand Society” when discussing Uber and its effect on not just business, but the economy in general. His point...

Get Your $Billion Back in the Service Lane Online

It was the talk of NADA in San Francisco: The service revenue upside is enormous, and dealers need to pay attention. Why? Thousands of local service shops have closed since 2001, while 47 million more vehicles have hit the road. With the average car being driven for...

Social Media…Is Anybody Listening?

So much money and effort is wasted in the automotive industry because so much content ends up on platforms where there is no audience. Social media can be a blackhole in which endless content is spilled, day after day. The traffic to a dealership Facebook page is very...

Are You Targeting Your Best Customers?

Are You Targeting Your Best Customers?

In the coming years, your youngest customers might become your best…if they’re not already there. According to a recent analysis by the Power Information Network® (PIN) from J.D. Power & Associates®, Millennials (also known as Gen Y, or the 60+ million Americans, born...

Show your Customers Around Your Virtual Showroom

Everyone is bombarded with study results including those of us in the auto industry. If you look hard enough, you can find data to support almost every issue. Over the last few years, studies have shown that dealership visits were down to a range of between one or two...

Precise & powerful – the secrets behind selling on social

10,000 likes mean nothing if your sales floor is empty. Does that mean social media is pointless? Does it deem it worthy of cutting from your digital budget? Think again. Social holds the keys to getting your dealership in front of exactly the right audience. Think...

Are Your Email Campaigns Responsive?

Are Your Email Campaigns Responsive?

We all have smartphone pet peeves. My top annoyances are: group text messages, people that blindly walk while looking down at their phones, and parents using smartphones at dinner while ignoring their kids. But, my ultimate smartphone pet peeve is receiving...

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