Trending Auto Retail News
Back to the Future
Years ago there was a movie called ‘Back to the Future’ featuring Michael J. Fox and a Delorean, which had fallen into the forgotten mode until someone remembered that the future
Train Your Way to Service Revenue and Growth
Technology is making cars more complex and therefore more prone to problems. But it’s also making it easier for automakers to detect and correct those problems through recalls before they become crises.
How to Increase Sales of Parts and Accessories Online and in the Retail Shop
As the pages of the calendar flip from December to January, every dealership in the country is evaluating their numbers to determine how successful the past year was for their business.
Interview with 2016 NADA Chairman Jeff Carlson
Jeff Carlson assumes the gavel this month as the National Automobile Dealers Association’s Chairman for 2016. He began his automotive career in 1973 with Ford Motor Co, At the urging of a dealer he knew,
Chimp, Chump, Champ – The 3 Stages of Successor Development
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they need coaching and education on the unique challenges
What’s Your Dealership’s Chemistry with Women?
When it comes to customer service or sales, we often talk about having the right chemistry with a customer. But what does that really mean? What are the right ingredients to attract women shoppers
Selling to Women: Cars Aren’t Power Tools
When it comes to buying a car, women have a myriad of choices in both the car and the purchase location. Women’s buying habits differ substantially from men’s, and understanding these differences
Neuroscience and How it Impacts Selling Cars to Women
Even if everyone at your dealership is thoroughly trained and experienced in selling cars, you may be surprised at the number of times a potential successful sale with a woman prospect falls through.
The Emerging Buying Power Of Women
What if you had access to real-time analytics regarding the top reasons women buy at your dealership? Or, more pointedly, why women leave your dealership after they visit and don’t return?
Results Driven Digital Marketing: Capturing Additional Service Revenue
According to the National Automobile Dealers Association (NADA), auto dealership service and parts sales in the U.S. grew to more than $91 billion in 2014, and service revenue averaged nearly $6 million per dealership. At 46 percent gross profit, this business was...
F&I’s Shifting Paradigm
Physicist, historian and philosopher Thomas Kuhn fathered, defined and popularized the concept of a “paradigm shift” in the 1960s. He argued that advancement is not evolutionary but rather a “series of peaceful interludes punctuated by intellectually violent...
3 Reason to Stop Believing the Millennials Lie
There is no escaping the love affair with Millennials. Everyone has an opinion on them and how they want to be sold and marketed. Every thought leader is giving their strategy on how to attract them. Every vendor is using Millennials as the reason the newest gadget is...
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