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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Trending Auto Retail News

The Six Problems with the Friendly Confines

The Six Problems with the Friendly Confines

My Chicago Cubs are still World Series Champs, until spring training begins again at least. Countless games I’ve spent in Wrigley Field, craving this title, and we always came up short. Over time,

Selling is Asking, Not Telling!

Selling is Asking, Not Telling!

They feel compelled to tell their customers all about their products and services without first understanding their needs. Often times, they only pretend to be listening to what their customers

The Power of Public Relations!

The Power of Public Relations!

It’s amazing to me how so many great car dealers leave so much on the table by not taking advantage of public relations opportunities. Essentially, public relations is a process of communicating

Dealer Prejudice

Dealer Prejudice

Automotive is cluttered with old-time assumptions and inherent tendencies that “appear” to hold back a lot of dealerships. Many people wonder if a data-driven only approach could yield

VW Dealer Settlement Nearing Completion

VW Dealer Settlement Nearing Completion

By the time this article is published, we hope to have final approval of the settlement agreement between VW and its dealers with regard to VW’s use of defect devices in diesel vehicles resulting

When Your Management Isn’t

When Your Management Isn’t

When you look at the picture above, what do you see? If you’re like many people, you might think this is a picture of salespeople simply being lazy and unproductive. You might very well be right

How to Effectively Apply Consequences

How to Effectively Apply Consequences

In today’s pampered age and increasingly politically correct climate, “applying consequences” has somehow become perceived as harsh, unfair, or as demonstrating excessive intolerance.

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