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Trending Auto Retail News

A Recipe for Customer Retention at Your Dealership

A Recipe for Customer Retention at Your Dealership

Dealerships spend a lot of time, money and effort in order to attract new customers. Some dealers may even become so fixated on drawing in new customers, that they overlook the relationships they already have. The dealers who are looking to shift to a more...

How to Use Facebook’s Powerful Targeting Capabilities

How to Use Facebook’s Powerful Targeting Capabilities

Never have we, as advertisers, had such granular capabilities that allow us to pick and choose who receives our digital advertising impressions. We can place ads in front of our past customers, customers who have recently browsed our websites and mobile apps, as well...

Mighty Introduces New Brake Program

Mighty Introduces New Brake Program

Norcross, GA – August 8, 2017 – Mighty Distributing System of America, a leader in automotive aftermarket products and services, announces an improved brake program. Mighty’s new program comes at a time when, according to industry sources, brake system services are...

When It Comes to Customers Don’t Judge a Book by Its Cover

When It Comes to Customers Don’t Judge a Book by Its Cover

Almost every salesperson or manager that’s been in the business for a while has a story to tell where someone – perhaps even themselves – prejudged a customer and lost a sale. Perhaps that sale was lost to another salesperson at the dealership, or perhaps the...

Database – Gold Mines or Bottomless Pits?

Database – Gold Mines or Bottomless Pits?

I know that mining your database can seem, well, overwhelming. Aren’t there services that will do that for me? Why should I have to do this? I DON’T WANT TO! (you say, stomping your foot like a child). But, hey, mining your database is not as difficult as you may...

Faster, Simpler, Easier is Going to Win

Faster, Simpler, Easier is Going to Win

What can we learn from Amazon about streamlining the automobile purchase process? Let’s start with a far-flung example. Do you like Doritos? If you like them a lot you probably don’t want to run out of them. You may like them enough that you don’t have the patience to...

Who Is Responsible for Your Company’s Success? You Are!

Who Is Responsible for Your Company’s Success? You Are!

I was teaching a workshop the other day at an Automotive Digital Marketing Event on building a successful team. As the audience filed out, a GM of a dealership pulled me aside and asked if he could ask me some questions. We found a few seats in the hallway of the...

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