Trending Auto Retail News
The Uncut Story Your CRM Can’t Tell You: You Can’t Win Without Knowing What You’re Losing
It’s hard to solve a problem you don’t know exists. Solutions become unreachable if you don’t know the root of the issue or the source it stemmed from in the first place. The same concept applies to the sales and BDC operations inside every existing dealership. Too...
A Successful Rewards Program Should Not Be All About Rewards
Let’s face it, for every 10 businesses that exist, 9 have some sort of rewards program. While they used to be novel and exciting, customers are now used to them. They may well sign up. But, far too often, customers do so not because they are loyal, but because they...
The Best Service Experience: Back to Basics in a Digital World
A quarter of a century ago, before CSI and ROI were part of our mainstream vocabulary, before tablets or laptops or texting or even cell phones existed, dealers frequently had to wear multiple hats to keep up with business. From answering the constantly ringing phones...
JVSMT Trainer Sean Gardner to Present Workshop: “Finish This Year With A Bang!” at Montana ADA Convention
ORANGE COUNTY, CALIFORNIA –August 16, 2017-- Joe Verde Sales & Management Training, Inc.,(JVSMT) today announced that their senior trainer, Sean Gardner, has been selected to present a workshop, “Finish This Year With A Bang!,” at the Montana ADA Convention,...
ADESA Names Two New Executive Sales Directors
CARMEL, Ind. – August 15, 2017 – ADESA, a business unit of KAR Auction Services, Inc. (NYSE: KAR), announced today that it has added two new members to its sales team. Angela Williams has joined the company as executive sales director. “Angela brings more than 20...
Used Vehicle Depreciation Ticks Up
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report shows an...
Client Command Smashes Sales Goals and Quadruples Staff
Cumming, GA (August 14, 2017) – Client Command, the automotive marketing leader in turning active car shoppers into real customers, started the year with a bang, exceeding all quarterly goals, amassing a growing list of accolades, and quadrupling staff to keep up with...
![Hard Facts: Facebook Messenger 2.1 [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/08/Hard-Facts-400x250.png)
Hard Facts: Facebook Messenger 2.1 [VIDEO]
We need to talk -- but when it comes to talking to our customers, we have to do it on their terms. This week on Hard Facts, I'm talking about an update that will increase your call to actions and let you have discussions with your customers the way they want to.
![Think Tank Tuesday: Are You a Social Media Handyman? [VIDEO]](https://digitaldealer.com/wp-content/uploads/2017/08/TTT-400x250.png)
Think Tank Tuesday: Are You a Social Media Handyman? [VIDEO]
It's one thing to have a shed full of tools, but knowing how to use those tools is another matter. The same goes for social media. Learn more on this week's Think Tank Tuesday.
Auto/Mate Unveils New Texting Engine for Auto Dealerships, Improving Customer Experience in Sales and Service
ALBANY, N.Y. – August 14, 2017 – Auto/Mate Dealership Systems today unveiled its new Texting engine built right into its dealership management system (DMS), allowing auto dealership personnel to quickly communicate with customers in a more effective way than with...
VehiclesTEST Selects Flick Fusion’s SMARTFLICKS Platform for Independent Test-Drive Videos for Auto Dealers
Urbandale, IA – August 14, 2017 – Flick Fusion today announced that VehiclesTEST, a content creator of independent test-drive videos, has selected Flick Fusion's SMARTFLICKS as its new video hosting and marketing platform. VehiclesTEST conducts independent road tests...
MUSA Auto Finance launches portal for first-of-its-kind automated, effortless leasing of new and pre-owned vehicles
DALLAS, Texas, Aug. 11, 2017 – MUSA Auto Finance, an auto finance company specializing in new and pre-owned vehicle leasing, announced today the launch of its online portal, where dealers can submit applications, receive decisions and print pre-populated lease...
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