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Trending Auto Retail News

Spireon Launches GoldStar Connect for BHPH Dealers and Lenders

Spireon Launches GoldStar Connect for BHPH Dealers and Lenders

Feature-rich mobile app creates new mobile connections for the vehicle finance industry and extends the value of GPS to consumers IRVINE, Calif., Oct. 9, 2018—Spireon Inc., the vehicle intelligence company, introduces GoldStar Connect, a full-featured connected car...

People And Google Prefer Video More Than Anything…

People And Google Prefer Video More Than Anything…

I hope I have gotten your attention with the title of this article! I have been immersed in video specifically for car dealerships and automotive sales professionals for over 13 years now. (I wrote my first article on video SEO 12 years ago in Dealer Magazine in...

Are You Prepared for Higher Rates?

Are You Prepared for Higher Rates?

The most under-reported story of our industry today is that of rising interest rates. Given all of the headlines surrounding tariffs and trade wars, politics and a booming economy, the topic of interest rates in our very rate-sensitive industry is not getting...

5 Ways to Optimize Your Dealership Website for Service Customers

5 Ways to Optimize Your Dealership Website for Service Customers

Service, parts, and repairs account for nearly half of dealership revenue1, yet only about 30% of service visits happen at a dealership.2 Why? People often believe they’ll be overcharged, or the dealership is farther away than their local mechanic, or they think the...

Do You Give a Care?

Do You Give a Care?

It is natural for people to insure their own survival. Our instincts keep us safe. The traditional sales environment encourages professionals to prioritize oneself. The dominant messages that the sales or service professional at the dealership hear are, “Be the top...

Branding Secrets of ‘My Pal Sal’

Branding Secrets of ‘My Pal Sal’

As a student of successful ‘branding’, I’ve always been fascinated by the branding success of one of my favorite restaurants in New York City, Patsy’s on West 56th St. It happens to have been the favorite restaurant of the late, great Frank Sinatra who was one of...

The Reality Of An Uncontrolled Service Reception Process

The Reality Of An Uncontrolled Service Reception Process

So, I'm asked to work with a caring and aggressive client suffering a service process failure rate the original New York Mets would have been proud of. Not bad people, not uncaring people, just one unfortunate situation after another driven by lick-a-finger...

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