Trending Auto Retail News
Increase Lease Penetration Rates to Combat Shrinking Profit Margins
As profit margins continue to shrink on new vehicles, what’s your strategy to make up some of that lost profit? I’ve talked with dealers who are pushing more extras like extended warranties, buying more leads or hiring more staff. But we all know that in this type of...
Why Are Good Employees Leaving Your Dealership? 5 Things You Can Do About It
One of the key struggles I continue to hear about from dealers is the inability to attract and retain employees. Turnover has become a normal part of the industry, but many sources report employees aren’t leaving for better pay – they’re looking for better technology,...
KPA Announces Chris Fanning as Chief Executive Officer
Technology Industry Veteran to Lead Company Through Next Phase of Growth Lafayette, CO – May 29, 2019 – KPA, a leading provider of Environmental Health & Safety (EHS), HR Management and Finance & Insurance compliance software and services, today announced the...
Increasing Customer Experiences – Test Driving Your Product
Do you think it's better to guide a potential customer's experience with our product, or let them experience it on their own? An example of this would be if you work at a dealership, do you let clients take their own test drives, or do you like to ride shotgun?...
Auto/Mate Honored with the 2019 Economic Winner Award by the Center for Economic Growth
Albany, NY – May 28, 2018 – The Center for Economic Growth (CEG)'s Tech Awards selection committee has chosen Auto/Mate Dealership Systems as the recipient of the2019 Economic Winner Award. The CEG's Annual Tech Awards celebrate and honor the most innovative and...
Profit By Action Quick Tip: Email Signatures
Andy Church explains the importance of e-mail signatures in this Quick Tip.
Freebie Friday: Persistence Pays Off
VP of Sales CDK Global Bill Wittenmyer shares why persistence is your best ally towards productivity in this Freebie Friday.
No One Plans to Fail
As the old adage goes, no one plans to fail, they just fail to plan. This could not be more true when it comes to service marketing budgets in dealerships. As new vehicle sales and gross margins decline, it's natural to look for ways to cut expenses. But I've never...
How to Evaluate IT Solutions for Your Dealership
Helion Technologies Founder & President Erik Nachbahr shares some tips on what dealerships should be looking for in an IT solution for their dealership.
Customer Experience Transformation and Your Dealership
A recent Google search for “customer experience” produced around 1.49 billion results. And refining the search to “customer experience in the automotive industry” reduced this to about 251 million results. Clearly, this is a subject that has already garnered an...
The Importance of Inventory Photography
They say not to judge a book by its cover, but let’s be frank, when selling a vehicle, looks are just about everything. In a world of automotive digital advertising, this is the first chance you’ll have to catch your potential customer’s attention and you want to be...
Auto/Mate Integrates DMS with MacroFile Electronic Document Management System
Albany, N.Y. – May 22, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS) integrations with MacroFile, Macrosmith's electronic document management system. The integration helps speed auto dealers'...
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