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Trending Auto Retail News

Used vs. New Sales Trends Week of July 4

Background: New-car inventory at the beginning of June was down by a third, compared to the same time last year, according to research from Edmunds.com. At the same time, June auto sales climbed about 3.3% from May, although they are down by 30% compared to a year...

5 Tips to Train and Retain Your Sales Staff

5 Tips to Train and Retain Your Sales Staff

By Bill Wittenmyer, VP of Sales, Layered Apps & Competitive Accounts, CDK Global How well do you retain sales staff? According to Automotive News, the annual turnover rate average for salespeople in our business is 67%. That is an alarming statistic when you...

Customer Experience: Your Competitive Advantage

Customer Experience: Your Competitive Advantage

By Steve Southin, Co-CEO, PAVE COVID-19 has reformed and redefined the customer experience (CX), requiring dealers to think beyond short-term fixes to plan for the future - a new normal with increased consumer interest in digital retailing options, according to the...

Looking to Build Better Customer Relationships?

Looking to Build Better Customer Relationships?

By Steve Southin, Co-CEO, PAVE Customers are becoming incredibly sophisticated, elusive, and empowered since the latest digital retail wave. As a result, the dynamics of the relationship between brands and customers is evolving. But even in this new digital era of...

DealerSocket’s DealerFire Websites Earn Honda Certification

DealerFire’s website platform is now available through Honda’s Digital Certified Program DALLAS, June 29, 2020 — DealerSocket, Inc., a leading SaaS provider to the automotive industry, today announced that its award-winning DealerFire website platform earned...

Used Cars: The Wild Ride That Could

Used Cars: The Wild Ride That Could

Dan Beres, Managing Partner, Recall Masters As hard as we try to increase recall completions, there always seems to be a bump in the road. We may soon be in for a pretty big one from the used-car market, and there are plenty of signs pointing to this having a major...

How to Boost Recall Rates

How to Boost Recall Rates

By Lehel Reeves, Director of Partnerships and Business Development, Flick Fusion In this video, Lehel Reeves offers some tips on how dealerships can use video to increase their recall response rates.ABOUT THE AUTHOR Lehel Reeves is Director of Partnerships and...

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