Trending Auto Retail News
Management by Walking Around: See It, Touch It, Know It!
Tom Restino gets it! Restino is general manager and vice president of operations for DePaula Chevrolet in Albany, New York. I had the privilege of meeting Restino a couple of months ago when I was in New York training a group of automotive professionals. I was so...
Is Used Car Front End Gross a Problem?
It’s interesting to me that in this day and time, as knowledgeable as we have become due to the advent of software, we still can’t seem to put a handle on who should price our used cars, how we should price our used cars, or what (software) should price our cars. ...
Don’t Let Insurance ‘Gotchas’ Get You!
The insurance world is full of “gotchas.” There are “gotchas” in coverage. There are “gotchas” in premiums and there are “gotchas” in claims adjustments. While the glossy presentations agents drop on your desk make dealership insurance look simple and easy, wrapped...
NADA Takeaways – Opportunities to Reduce DMS Costs
As a first time exhibitor at National Auto Dealer Association this year, our team staffed the booth and had a great opportunity to talk with current and former clients and prospects. We also spent a fair amount of time on the show floor, meeting suppliers,...
Interview with Kevin Mock, General Manager, Century Motor Corporation
On March 1, 2011, Century Motor Corporation in Wentzville, MO reopened its doors as a Dodge Chrysler Jeep dealership, nearly two years after being one of the 789 dealers terminated by Chrysler as part of its bankruptcy. In the top 10% of Chrysler sales nationally...
Sunshine or Just a Break in the Clouds?
An economic warning to the US dealer It is now spring of 2011 and we are experiencing a thaw from one of the harshest winters on record. The temperatures are rising and the days are getting longer. We are also beginning to see green sprouts after a long two years of...
What You Don’t Know Fax Machines
Imagine you are at your doctor’s office. The office clerk asks for your driver’s license and insurance card, then disappears to make a copy for the doctor’s file. After your combined four hour visit, during which you saw the doctor for five minutes, you pay your...
Cheap Advertising Ideas That Work!
It’s a tough market. Definitely getting better, but still a challenge to even the most seasoned, experienced dealers. Some of the dealers I’ve spoken with over the past few months have been trying new low-cost marketing ideas suggested by employees with varying...
Can Penske Eliminate 21 smart Dealers Without Recourse?
The state motor vehicle franchise laws may have something to say about that It was reported last week that Mercedes Benz USA is taking over the distribution of smart vehicles from Penske Automotive. The problem, of course, is that Mercedes Benz USA has announced that...
Wayne Ussery, Director of Internet Marketing, Jim Ellis Automotive Dealerships
Taking a pragmatic approach to problem solving, Wayne Ussery, director of Internet marketing for Jim Ellis Automotive Dealerships in Atlanta, GA, came from a parts and accessories background to create and grow one of the most robust automotive Internet sales and...
Interview with Wayne Ussery, Director of Internet Marketing, Jim Ellis Automotive Dealerships
Taking a pragmatic approach to problem solving, Wayne Ussery, director of Internet marketing for Jim Ellis Automotive Dealerships in Atlanta, GA, came from a parts and accessories background to create and grow one of the most robust automotive Internet sales and...
Department Heads: How to Create ‘Position Coaching’ Excellence
Last month’s article, “The Accolade Sandwich Sales Meeting” leads me to share specifics about what, from my experience, must to be communicated and maintained internally by you and your department heads, or “position coaches.” You must perfect an ownership mindset and...
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