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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Sales and Finance

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Boost Sales 10% or More with a Vehicle Exchange Program

How many vehicles do you sell out of your service lane every month? What if you could double…

News May 2

Sporty Cars Values Rising

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News May 2
Main Featured

What’s Number Chunking & Why Is It Important?

President & Partner Michael Markette explains number-chunking & how that strategy can help dealers re-engage with more consumers.

News May 2

BLACK BOOK USED VEHICLE RETENTION INDEX UNCHANGED FROM LAST MONTH

Strength of Spring Has the Index Declining in Just One of Last Four Months LAWRENCEVILLE, GA (May 1,…

News May 1
Mark Dubis

Leasing, a Great Opportunity for More Transparency

As the cost of vehicles goes up, leasing is making a strong rebound in the market.  OEM and…

News April 30

Hard Facts: Knowing When To Hire Employees I Advice for ENTREPRENEURS!

Are you a solo-preneur or working with a small team and aren’t sure if you can handle expanding…

News April 30
Main Featured
Cox Automotive February New Car Sales

Unconscious Bias Doesn’t Just Happen at Coffee Shops: 5 Steps to Being Proactive and Increasing Your Bottom Line

Unconscious behaviors of your front and back end teams can be tricky and difficult to recognize, but they…

News April 30
Main Featured

Is $7.5 Million Worth a Process Change?

Most dealerships at the very least conduct some form of multi-point inspection and inform the customer about any…

News April 30
Main Featured

We Have Video Content, Now What? (Part 2)

Tim James shares why simply having video content isn’t enough in the second video blog in this series.

News April 30

How Do Tire Sales Affect Customer Loyalty?

VP Analytics & Data Services Doug Van Sach shares some gaps between Millennial expectations and reality in this…

News April 26