VIDEO: Disruption vs. Adoption in Auto Retail
The term disruption is increasingly being applied in conversations about what lies ahead for automotive. From buying cars…
News July 3Latest in: Sales and Finance
Stability in Market Outside of a Few Luxury Segments
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News July 3
Are You Unintentionally Creating Missed Opportunities?
Today’s customers visit around 24 touchpoints during their car-buying journey, including your website, and get loaded up with…
News July 3
Exclusive Insight: Luxury Tire Sales are Ramping Up
Summer is here – and for luxury retailers, that means a significant increase in tire sales. Based on…
News June 29
Vehicle Disposition: Begin with the End in Mind
When acquiring used vehicles, having a defined strategy for how you intend to dispose of each vehicle you…
News June 28
Is a “Little Bit Better” than your Competition Really a Great Customer Experience?
There is plenty of buzz nowadays in the automotive industry about the customer experience. Everything from improving the…
News June 28
How Do I Start Video Marketing (Part 2)
Flick Fusion COO Tim James shares his advice on how auto dealers can start adding video to their…
News June 28
Mid-Size Cars See Highest Declines in 20 Weeks
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 26
Will Amazon Steal Your Tire Sales?
One of the staples for service department is tires, including sales, mounting, balancing and alignments. Tires are a…
News June 26
The Key to Retention: Consistent Contact
To stay top-of-mind with your customers, you need to keep in touch. If you have lifecycle-based communications that…
News June 25
