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The Three Pillars of Success

Running a business is a constant struggle to make sure all pieces are working together. I have come…

News July 11
Main Featured

Customers Like the Easy Button: Use it to Increase Sales

It’s probably not news to you that, while customers like having new cars, many dislike the dealership experience.…

News July 11
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The Three Buckets of Service Customers

Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to…

News July 11

Ask Jim: A Service Focused Q&A

“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed…

News July 11

Consistent Trends in Four Weeks

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News July 10
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Incentivization & Teamwork: The Keys to Increased Profits

As there are several different departments in dealerships, each with their own goals and targets, it is quite…

News July 10
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Quick Tip: The ROS Magic Formula

Andy shares his Magic Formula for determining profitability in this ProfitByAction.com Quick Tip.

News July 6
Dealer Magazine July 2018

Figuring Out What F&I Products Your Customers Need

Since when do F&I products only benefit certain customers? Moreover, when did the F&I manager become a financial…

News July 6

BLACK BOOK USED VEHICLE RETENTION INDEX CONTINUES WITH GAINS LONG AFTER SPRING MARKET

Monthly Index Increased +0.3% During June LAWRENCEVILLE, GA (July 5, 2018) – Black Book, a division of Hearst…

News July 5
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Why Digital Marketing Should Be a Priority at Your Dealership

As time goes by, digital marketing is increasingly integrated into car dealerships’ ad budgets. Because of that, many…

News July 5