The Three Buckets of Service Customers
Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to…
News July 11Latest in: Sales and Finance
Ask Jim: A Service Focused Q&A
“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed…
News July 11
Consistent Trends in Four Weeks
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News July 10
Incentivization & Teamwork: The Keys to Increased Profits
As there are several different departments in dealerships, each with their own goals and targets, it is quite…
News July 10
Quick Tip: The ROS Magic Formula
Andy shares his Magic Formula for determining profitability in this ProfitByAction.com Quick Tip.
News July 6
Figuring Out What F&I Products Your Customers Need
Since when do F&I products only benefit certain customers? Moreover, when did the F&I manager become a financial…
News July 6
BLACK BOOK USED VEHICLE RETENTION INDEX CONTINUES WITH GAINS LONG AFTER SPRING MARKET
Monthly Index Increased +0.3% During June LAWRENCEVILLE, GA (July 5, 2018) – Black Book, a division of Hearst…
News July 5
Why Digital Marketing Should Be a Priority at Your Dealership
As time goes by, digital marketing is increasingly integrated into car dealerships’ ad budgets. Because of that, many…
News July 5
Your Supplier Base Is Costing You Big Money
Dealers that are preparing for future tough or leaner times are looking at all options to dial down…
News July 4
Commentary: Online-Only Car Sales Are Hurting the Industry
A millennial car buyer surfs the web while sitting on his couch, finds the car he wants, finds…
News July 4
