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Latest in: Sales and Finance

Main Featured

Are You Selling Cars or Acquiring Customers?

Most dealers know how many cars they sell on a weekly, monthly and annual basis. But if I…

News August 3
Main Featured

Time Matters: A Sale Can Be Won or Lost in Just 8 Seconds

It’s no secret that transaction time is increasingly important to consumers when purchasing a vehicle. And, by the…

News August 3
Cynthia Hiskes

Why the Automotive Industry Needs Diversity

Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very…

News August 3
Mark Vickery

Is It Time to Reevaluate Your Dealership’s CRM?

As the saying goes, we all strive to “work smarter, not harder.” That’s undoubtedly why your dealership invested…

News August 1
Main Featured

Are We Playing Whack-A-Mole with Recalls?

Most of us in the automotive community are painfully aware that our nation is in the middle of…

News July 31

C+ on Leadership

Jack came enthusiastically into the waiting room reaching out for a handshake and pulling me in for a…

News July 31
Main Featured

Drive Bookings with Accurate Appointment Availability

Your service shop’s online scheduling tool is invaluable for streamlining the booking process for both your customers and…

News July 30

How To Improve Online Engagement and Increase Auto Sales

Recent research from McKinsey shows that nearly 90% of millennials use online sources for vehicle research. That’s a…

News July 30

Six Questions Salespeople Should Never Ask

At some point in almost every transaction a customer will think, “Why are you asking me that?” Once…

News July 29

VIDEO: Combat Margin Compression by Improving Your Time-to-Line

With the growing awareness of increased margin compression, many dealers believe they can simply sell more cars and…

News July 26