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Latest in: Sales and Finance

Where’s the Money in Your Dealership? The Service Department!

Ask anyone on the street “Why do dealerships exist?” and I imagine you’d get one primary reason again…

News August 10
Main Featured

How to Handle Inbound Sales Calls

As an industry, we have pretty much perfected the process of following up on Internet leads, but we…

News August 9
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Dealer Spotlight: How Evelyn Chatel Created Her American Dream

Evelyn Chatel’s life story is nothing short of astonishing. When she was a young girl she barely made…

News August 8

BLACK BOOK USED VEHICLE RETENTION INDEX CONTINUES TO RISE THROUGH JULY

Continued Strength & Demand for Used Vehicles Drives Additional Increases in the Market LAWRENCEVILLE, GA (August 6, 2018)…

News August 7
Main Featured

Insights for a Competitive Edge.

What do customers expect during the vehicle purchase process? What do they value most? In a survey included…

News August 6
Main Featured

4 Tips to Capture More Declined Services

The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed.…

News August 3
Main Featured

Are You Selling Cars or Acquiring Customers?

Most dealers know how many cars they sell on a weekly, monthly and annual basis. But if I…

News August 3
Main Featured

Time Matters: A Sale Can Be Won or Lost in Just 8 Seconds

It’s no secret that transaction time is increasingly important to consumers when purchasing a vehicle. And, by the…

News August 3
Cynthia Hiskes

Why the Automotive Industry Needs Diversity

Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very…

News August 3
Mark Vickery

Is It Time to Reevaluate Your Dealership’s CRM?

As the saying goes, we all strive to “work smarter, not harder.” That’s undoubtedly why your dealership invested…

News August 1