Insights for a Competitive Edge.
What do customers expect during the vehicle purchase process? What do they value most? In a survey included…
News August 6Latest in: Sales and Finance
4 Tips to Capture More Declined Services
The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed.…
News August 3
Are You Selling Cars or Acquiring Customers?
Most dealers know how many cars they sell on a weekly, monthly and annual basis. But if I…
News August 3
Time Matters: A Sale Can Be Won or Lost in Just 8 Seconds
It’s no secret that transaction time is increasingly important to consumers when purchasing a vehicle. And, by the…
News August 3
Why the Automotive Industry Needs Diversity
Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very…
News August 3
Is It Time to Reevaluate Your Dealership’s CRM?
As the saying goes, we all strive to “work smarter, not harder.” That’s undoubtedly why your dealership invested…
News August 1
Are We Playing Whack-A-Mole with Recalls?
Most of us in the automotive community are painfully aware that our nation is in the middle of…
News July 31
C+ on Leadership
Jack came enthusiastically into the waiting room reaching out for a handshake and pulling me in for a…
News July 31
Drive Bookings with Accurate Appointment Availability
Your service shop’s online scheduling tool is invaluable for streamlining the booking process for both your customers and…
News July 30
How To Improve Online Engagement and Increase Auto Sales
Recent research from McKinsey shows that nearly 90% of millennials use online sources for vehicle research. That’s a…
News July 30
