Profit By Action Quick Tip: Correct Invoice Presentation
Greg Ternoway discusses the best practices for presenting an invoice to a service customer.
News August 17Latest in: Sales and Finance
Are You Lonely in Your Communication with Customers?
Somewhere in the North Pacific Ocean, there lives a whale that cannot communicate with other whales. You see,…
News August 16
Welcome to the El Patronn Show
The face of Brooklyn Mitsubishi, the top-selling Mitsubishi dealership in the Northeast, is an outgoing and kinetic man…
News August 15
The 3 Essential Traits of High-Profit F&I Managers
F&I managers have a very complex role to play. From selling F&I products to negotiating with lenders, to…
News August 10
14 Ways to Recruit Technicians: Finding a Needle in the Haystack
The government statistics forecasting automotive and truck technician current and future needs is impressive. But, tech school enrollment…
News August 10
Accountability: The Centerpiece of Success in Fixed Ops
The greatest challenge in the automotive industry today is finding leaders who will lead, managers who will manage,…
News August 10
Why Reviews from the Decision-Maker Matter
Reviews are everywhere. Car dealer reviews are no exception. How can your dealership leverage reviews to maximize their…
News August 10
What Does Chat Have to Do with 867-5309?
Jenny. Tommy Tutone said it in 1981 and many of you reading this know that number. It’s Jenny’s…
News August 10
The Importance of Treating People Right
Chip King explains the importance & benefit of treating people right on the telephone and how it can…
News August 10
Tailwinds & Strategies in Service (Part 2)
Scot Eisenfelder explains how tailwinds are affecting independent repair facilities and why it’s more important than ever to…
News August 10
