Dealer Spotlight: How Evelyn Chatel Created Her American Dream
Evelyn Chatel’s life story is nothing short of astonishing. When she was a young girl she barely made…
News August 8Latest in: Sales and Finance
BLACK BOOK USED VEHICLE RETENTION INDEX CONTINUES TO RISE THROUGH JULY
Continued Strength & Demand for Used Vehicles Drives Additional Increases in the Market LAWRENCEVILLE, GA (August 6, 2018)…
News August 7
Insights for a Competitive Edge.
What do customers expect during the vehicle purchase process? What do they value most? In a survey included…
News August 6
4 Tips to Capture More Declined Services
The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed.…
News August 3
Are You Selling Cars or Acquiring Customers?
Most dealers know how many cars they sell on a weekly, monthly and annual basis. But if I…
News August 3
Time Matters: A Sale Can Be Won or Lost in Just 8 Seconds
It’s no secret that transaction time is increasingly important to consumers when purchasing a vehicle. And, by the…
News August 3
Why the Automotive Industry Needs Diversity
Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very…
News August 3
Is It Time to Reevaluate Your Dealership’s CRM?
As the saying goes, we all strive to “work smarter, not harder.” That’s undoubtedly why your dealership invested…
News August 1
Are We Playing Whack-A-Mole with Recalls?
Most of us in the automotive community are painfully aware that our nation is in the middle of…
News July 31
C+ on Leadership
Jack came enthusiastically into the waiting room reaching out for a handshake and pulling me in for a…
News July 31
