Maximizing Co-Op for a Strong Q4 – 4 Questions to Ask Your Vendors
With the fourth-quarter in sight, now’s the time to be planning for ways to end the year strong…
News September 7Latest in: Sales and Finance
Profit By Action Quick Tip: The True Importance of Tires?
Andy Church shares the importance of the proper inspection of tires in front of the customer during the…
News September 7
#FreebieFriday: The Three Ps of Success
ELEAD1ONE Partner Bill Wittenmyer shares the 3 P’s of success in this week’s edition of Freebie Friday.
News September 7
The Impact of Customer Lifetime Value (CLV) on Revenue
Do you know your customers’ lifetime value (CLV)? CLV defines the monetary value of your customer relationship by…
News September 7
Make the Most of Every Lead – in Any Market
The automotive industry has had a pretty good life the past handful of years. The good times can…
News September 6
3 Keys to Developing Employees on the Phone (Part 1)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff…
News September 6
Don’t Let Technology Make Your Customers Run for the Hills!
Communication is vital to business, that’s a given. In retail, businesses must be responsive, provide a great customer…
News September 6
Your Secret Weapon to Increasing Sales? Reading
Almost every dealership has some degree of training, from the manager telling the salesperson, “Here’s how to do…
News September 6
Take a Good Look at Your Recall Customers
It wasn’t too long ago that most dealers shunned recalled vehicle owners, describing the additional traffic as a…
News September 5
3 Tips to Improve the Results of Phone Calls
Many dealerships subscribe to some type of call tracking service that records incoming phone calls, however, many sales…
News August 31
