Are You Training Customers to Blackmail You for Service?
If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to…
News September 12Latest in: Sales and Finance
Dealers, Don’t Be Fooled: Preferred Vendor Programs Do More Harm Than Good
As any automotive dealer knows, perfecting a digital advertising strategy can be a challenge. To add insult to…
News September 11
Turn Rate: Is Your Inventory Invisible?
Few would argue that incoming inventory is just as important as outgoing inventory. Yes, sales are what it’s…
News September 10
Witt’s Wise Words: Digital Retailing
ELEAD1ONE Partner Bill Wittenmyer advises dealerships to give consumers the option to start the car buying process online…
News September 10
Maximizing Co-Op for a Strong Q4 – 4 Questions to Ask Your Vendors
With the fourth-quarter in sight, now’s the time to be planning for ways to end the year strong…
News September 7
Profit By Action Quick Tip: The True Importance of Tires?
Andy Church shares the importance of the proper inspection of tires in front of the customer during the…
News September 7
#FreebieFriday: The Three Ps of Success
ELEAD1ONE Partner Bill Wittenmyer shares the 3 P’s of success in this week’s edition of Freebie Friday.
News September 7
The Impact of Customer Lifetime Value (CLV) on Revenue
Do you know your customers’ lifetime value (CLV)? CLV defines the monetary value of your customer relationship by…
News September 7
Make the Most of Every Lead – in Any Market
The automotive industry has had a pretty good life the past handful of years. The good times can…
News September 6
3 Keys to Developing Employees on the Phone (Part 1)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff…
News September 6
