When it Comes to Technicians, Dealerships May Need a Bigger Boat
In my last blog, Technicians are the Key to Dealerships’ Future, I discussed how the race to acquire…
News March 7Latest in: Sales and Finance
BLACK BOOK USED VEHICLE RETENTION INDEX DECLINES FOR THIRD STRAIGHT MONTH
Late Start to the Spring Selling Season Perhaps Pulling Down the Index Early in 2019 LAWRENCEVILLE, GA (March…
News March 6
Why Getting Fired from a Company I Founded Changed My Life
Sometimes you just need to get punched in the face to wake up. For too many days in…
News March 5
Fundamental Attribution Error for Car Shopping
The Fundamental Attribution Error reminds us that people tend to unduly emphasize internal character, rather than external factors…
News March 5
Relationships Matter!
While sitting here thinking about what to write for my next blog, I was taken back in time…
News March 4
Witt’s Wise Words: Digital Retailing
Bill Wittenmyer shares his thought on digital retailing in the retail automotive industry in this week’s episode of…
News March 4
What Is Your F&I Team Obsessed About?
When you hear about someone being obsessed about something, at first you may perceive it as a negative…
News March 1
What Have You Done for Me Lately? The Power of Reciprocity in a Slighted Sales World
The Principle of Reciprocity begs the question, “What Have You Done for Me Lately?” By definition, reciprocity is…
News March 1
Where Are the Cost Savings?
Organizations frequently embark on various cost reduction initiatives across their enterprises. Some organizations have purchasing departments and their…
News March 1
Overall Depreciation Rates Stable
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News February 27
