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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Latest in: Sales and Finance

Gaining a Universal Insight into the Diagnosis of Automotive Ignition Systems

Gaining a universal insight into the diagnosis of automotive ignition systems, according to SearchAutoParts. Did you know that…

News September 9

A Picture is Worth 1,000 Sales

In an ideal situation, your dealership would have an unlimited marketing budget to promote yourself. But we all…

News September 6

Use Your Camera

We all have iPhones today, iPads, laptops, communicating devices of all forms, shapes and sizes. They are great…

News September 6

Generation Y: A Tremendous Gold Mine of Opportunity

So, who are these people called the Generation Y or GENY for short? They are the children of…

News September 6

Using Technology to Increase Productivity

It is easy to monitor the productivity of your sales department. I don’t know a dealer in this…

News September 6

What The Wait Is Costing Your Dealership!

“It’s not the time in the F&I office that makes customers want to scream, it’s the time waiting…

News September 6

Why Differentiation Should Be Your Only Goal

Recently, I wrote a blog article about Disney’s approach to customer service that was received with much enthusiasm.…

News September 6

Three Powerful Steps to OWNING THE PHONE at your Dealership

The best opportunity for dealers to sell more cars RIGHT NOW is to manage three simple phone skills.…

News September 6

Simply Useful Advice Can Drive Customers, Overhaul Marketing

At the 14th Digital Dealer Conference in Orlando, I noted that auto dealers are being out-marketed by locksmiths…

News September 6

Why Are Customers So Defensive?

During my training seminars all over North America, regardless of whether I am working with Salespeople, Managers or…

News September 6
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Hyundai Confirms Security Breach Affecting Sensitive Data

CBT News | Automotive Industry | Dealership News
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GM Instructs Suppliers to Cut China Ties by 2027

CBT News | Automotive Industry | Dealership News
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Dealers Tighten Operations, Leverage AI for 2026

CBT News | Automotive Industry | Dealership News