#WittsWiseWords: Ask Questions and Listen
Listening more and letting your customer do the talking is your greatest asset when closing a deal.
News November 8Listening more and letting your customer do the talking is your greatest asset when closing a deal.
News November 8By Charlie Polston, Automotive Customer Retention & Profitability Consultant, BG Products Inc. Tatton Manning of Patriot Auto bought…
News November 1By Melanie Borden, VP of Marketing, Celebrity Motor Cars Over the last few months I have been traveling…
News November 1Lehel Reeves shares why consumers prefer video and how dealerships can lose sales if they fail to provide…
News October 24By Courtney Evans, VP of Product, Affinitiv Most dealers have been using an owner retention program (ORP) for…
News October 21Salespeople often throw out some vehicle features, hoping one will pique the interest of the consumer. In this…
News October 21By Charlie Polston, Automotive Customer Retention & Profitability Consultant, BG Products, Inc. Customers in your service department say…
News October 1