Is It Time to Move Your CRM to the Cloud?
During the past few years, “cloud computing” has become the favorite concept for web-based technology. A cloud DMS…
News May 12Latest in: Sales and Finance
Fixed Ops Challenges Are Coming: Are You Ready?
Service departments across the nation are gearing up to handle the overwhelming demands that are coming due to…
News May 12
Looking Beyond the Dealership
There’s More to Life Outside the Store We all eat, sleep, and breathe the car business. The problem…
News May 7
Why Customers Object
Learning how to properly respond to customer objections is an important part of any well structured sales process.…
News May 5
What’s the Secret to 100% Customer Retention?
Hint — Stop Looking to Your Website! Even with all the bright lights and pony rides focusing on…
News May 5
Body Shop Marketing & the Anatomy of a Good Blog
Body shop marketing & the anatomy of a good blog, from Stratosphere Studio. When you’ve been writing blogs…
News May 5
Goodbye, Car Wash: Nissan Develops ‘Self-Cleaning’ Car
Nissan develops ‘self-cleaning’ car, according to Entrepreneur. Unless you’re a kid, and get to sit back with snacks…
News May 5
Are Your Service Advisors Order Takers or Order Makers?
The primary responsibility of a service advisor is to sell service. According to my good friend Robert Atwood…
News May 5
Unpaid Incentives: What You Don’t Know Is Hurting You
Correct These “Easy to Make” Mistakes for Easy Money An unusual “phenomenon” seems to be rearing its ugly…
News May 2
The Cure for Succession Conflict: Hamburgers, Marshmallows, Collaboration
Succession planning is about making sure that you have a collaborative culture in two places — your family…
News May 2
