The Service Department: It’s More Than Just Fixing Broken Cars
The best summary I have ever heard concerning our industry comes from Leigh Silver, who puts it like…
News October 20Latest in: Sales and Finance
Unraveling the Mysteries of Matrix Pricing
The Many Ways to Increase Gross Profits At least once a month I get an inquiry from a…
News October 20
Open Your Mind
Rite of passage, whether you are a dealer or a Sales Manager, is made up of many components,…
News October 17
Paying For Recalls – Audits on the Rise
Following a spate of recent (and ongoing) vehicle recalls from nearly every manufacturer, there appears to be an…
News October 17
Basic Training
“Psychology for the Fighting Man” was a basic leadership book issued in 1943. The leadership challenges illuminated for…
News October 17Four Important Buy/Sell Trends
Buy/sell activity in the first half of 2014 rose 75%, with private acquirers once again leading the industry.…
News October 17
What’s Being Sold Out of Your F&I Office?
Disparate impact and dealer participation continue to be at the forefront of the CFPB agenda, and a hot…
News October 17Importance of your Exceptions Report
In dealerships throughout the country, there is a report that reveals how your processes are working and how…
News October 13How to Prevent Greenwashing
Greenwashing is the practice of claiming that your processes are environmentally stainable without proof. Greenwashing is visible in…
News October 13
Lead Tracking: Identify Your Future Customers and Learn How to Connect with Each One
Successfully connecting with your online leads is essential for ongoing growth. Many leads come in through your website…
News October 9
