Delivering On Your Promises Will Sell More Cars
One of the things dealers constantly have to battle with is the consumer trust factor. Historically, some auto…
News July 13Latest in: Sales and Finance
5 Basic Steps that Help Create an Excellent Customer Service Experience
Over the last seven years I have had the opportunity to be exposed to some good and some…
News July 13
Implementing Price Increases
Over the years I have seen hundreds, if not thousands of shop owners do irreparable damage to their…
News July 9
Packing Heat
Believe it or not, a lot of sales managers still ask me how much “leg” they need to…
News July 7
Drive Sales Beyond the Summer With a Solid SEO Strategy
The busy summer sales season is in full swing, and automotive sales are expected to continue their strong…
News July 7
Confirming Appointments Reduces No-Show Rates
Friendly reminders are not just cordial contacts, they’re also good for business. That’s why it’s important to contact…
News July 7IDDS Group Creates Awareness Around Regulatory Practices for Car Dealers
IDDS Group, an automotive consulting company with over 50 years combined experience providing car dealerships with in-depth business…
News July 7
Preempt Lease-End Competition for Your CPO Inventory
The combination of consumer demand, increasing off-lease supply, and record-setting lease penetration is creating what could be sustainable…
News July 7
“You’re Fired”
Over the years I’ve seen many dealerships terminate employees for various reasons. Most states today, state in their…
News July 6
There’s No Cheat Sheet for Referral Selling
Referral selling seems pretty simple, right? All you need to do is tell your salespeople to ask for…
News July 6
