F&I’s Shifting Paradigm
Physicist, historian and philosopher Thomas Kuhn fathered, defined and popularized the concept of a “paradigm shift” in the…
News July 15Latest in: Sales and Finance
5 Ways to Sell More Cars on Social Media
Facebook has eclipsed its first decade in business and Twitter has joined it in the upper echelons of…
News July 15
Service Worth Sharing is the Future of Your Dealership
As the automotive industry continues to evolve and look toward the future, it is clear that service departments…
News July 15
Boost Your Sales Revenue by Converting Service Customers
Customers are the lifeblood of a dealership, both on the lot and in the service lane. But the…
News July 15
Celebrate Summer with Vehicle Maintenance
For most parts of the country, summer is heating up! The high temperatures, during this time of year,…
News July 14
Optimize Your Website Search for Increased F&I Visibility
A 2014 McKinsey & Company study revealed that almost 90% of customers shopping for vehicles use dealer or…
News July 14
Delivering On Your Promises Will Sell More Cars
One of the things dealers constantly have to battle with is the consumer trust factor. Historically, some auto…
News July 13
5 Basic Steps that Help Create an Excellent Customer Service Experience
Over the last seven years I have had the opportunity to be exposed to some good and some…
News July 13
Implementing Price Increases
Over the years I have seen hundreds, if not thousands of shop owners do irreparable damage to their…
News July 9
