Turning NO Into YES; Tips on Running F&I Like a Boss!
Those who have been in the auto industry for any length of time know this to be true:…
News May 24Latest in: Sales and Finance
Plan Ahead "The Box" is Dead!
The fact that we still refer to F&I departments as “The Box” is archaic, but its nothing compared…
News May 24
Open Leases Hit New High of $76.9B
Experian Automotive reported on Thursday that open leases originated during the first quarter grew by 27.55 percent to…
News May 24
Recall Impact on CPO Vehicle Marketing
With the millions of recalls in the pipeline nowadays, compliance expert Randy Henrick contends dealerships find themselves in…
News May 24
Car-Wash Technology Turns Stores Into Profit Center
For the auto dealer, the embodiment of a “necessary evil” is the business’ car wash. Or, if that…
News May 24
4 Steps to Redefine the Consumer Experience
The automotive industry has always been known for looking toward the future—and promising innovations—so it’s no surprise it…
News May 23
How the Best Salespeople Read Body Language
Being aware of what customers and clients are really feeling, and knowing how to react effectively, can transform…
News May 23
Selling Cars is Good. Selling Service is Better!
I passionately believe that the service department is first and foremost a sales organization. It is a reoccurring…
News May 23
Modeling Service Profit Might Be What You Need – Part 2
Last month we began modeling service profit makers – the fundamental key elements, which drive the bottom line…
News May 23
The Truth Behind EMV Chip Cards and Your Dealership
EMV, the acronym for Europay, MasterCard and Visa, is the process of embedding payment cards with microchips to…
News May 23
