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How Do We Know That VDP Views Matter?

I love Netflix. For better or for worse, I’ll patiently wait for the next season of Daredevil to…

News August 2
Main Featured

How to Leverage AI and Machine Learning to Affect Your Dealership’s Bottom Line

Even if you’re not a tech aficionado, chances are artificial intelligence, best known as AI, is already part…

News August 2
Main Featured

Engender Car Buyer Confidence for Better Outcomes: How Confidence Influences Female Behavior and Auto Dealer Success

With technological literacy all but mastered, the time to tackle gender literacy is now. In her book Why…

News August 2
Main Featured

Winning Means Knowing What You’re Losing

1. Use Data That Tells a Complete Story The only way to know exactly where you stand in…

News August 2

Used Vehicle Depreciation Increases

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News August 2

BLACK BOOK USED VEHICLE RETENTION INDEX REMAINS UNCHANGED THROUGHOUT JULY

Index Has Risen or Remained Unchanged in Three of Last Four Months Showing Resilience in the Market LAWRENCEVILLE,…

News August 1
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Witt’s Wise Words: Appointment vs Check-In Times

Bill Wittenmyer explains why dealers should change their language when dealing with service customers from appointments to check-in…

News July 31
Digital Dealer Conference News

Why Few Consumers Bring Vehicles into Dealerships for Recall Work

With more than 63 million vehicles with open recalls currently on US roads and highways, you would assume…

News July 27

AutoDisrupter with Josh Mitchell: Hot Dog or a Benz [VIDEO]

It doesn’t matter the price of what your are selling. Your customer deserves an experience.

News July 27

Depreciation Increased Last Week on SUVs

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News July 25