Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Sales and Finance

Main Featured

It’s 9 AM. Do You Know What Your Net Cash Is?

Net cash balance is one of the best indicators of how healthy your store is. If your net…

News September 29
Main Featured

It’s Time to Address the 10,000-Ton Elephant in the Room

Why are you paying Google to drive traffic to your site? The automotive industry wastes billions on paid…

News September 28
Main Featured

The Science of Shopping vs. Buying: 5 Ways to Walk Women Car Buyers Into Assuredness

Everyone knows what an adrenalin rush feels like. This excitement accompanies women onto the dealership floor, as they…

News September 26

Used Car Market Insights: Compact Cars and Compact Crossover Prices Go Up

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation…

News September 26
Main Featured

Inventory Merchandising – A Good Starting Point

SpinCar CEO Devin Daly shares a good starting point in inventory merchandising in this short video blog.

News September 26
Main Featured

You Had Me at Hello

I’ve worked in customer service my entire life and I’ve seen first-hand how powerful a good check-in process…

News September 25

Hard Facts: I Want You to Fail!

Failure is a fact of life. Don’t let this scare you though; failing is not the end of…

News September 22
Main Featured

Freebie Fridays: Loyalty

In this Freebie Friday Quick Tip, ELEAD1ONE Partner Bill Wittenmyer shares tips for building and fostering an atmosphere…

News September 22
Main Featured

The Importance of Acting on Data in the Wake of Irma and Harvey

The recent devastation caused by Hurricane Harvey and Hurricane Irma is horrifying in terms of lives lost, lives…

News September 22
Main Featured

Getting an Edge in F&I: Consumer Credit Reports

In today’s automotive retailing market, consumers are armed with information as never before.  It’s never been so valuable…

News September 19